
Welcome to Vodafone!
What happens next?
Getting up and running
In the letter, email and text you received from us when you first joined, it will tell you whether you are due to get an engineer visit to install your service or not.
Select the relevant options below for more information.
Setup of additional services
Broadband Voice
In most cases the engineer who set up your Broadband will also set up your Broadband Voice service. However, if you didn’t have an engineer install your service, follow the steps in this video to get set up.
Remember:
- If you have an existing phone number, it will port over a couple of hours after your broadband voice service goes live
- In some cases, this may take up to 24 hours
- You’ll receive a text message and email once your original number has been activated
- While you wait, we’ll send you a temporary number by text message so you can make outbound calls on your new line if you wish
If you have any more questions, please take a look here.
Did you order Vodafone TV too?
Check out this video to get a feel for what your TV service will look like, and the types of features you can use. You can also find a list of all the TV channels available to you here.
You can find out more about getting started with Vodafone TV in this handy guide, and remember to download the TV Anywhere App here.
Once your TV service is installed and activated, you can manage your account in your My Vodafone account. Why not check out our movie and sports add-ons which you can add to your account through My Vodafone?